Remote Pharmacy Technician – PA Authorization (WI) in Milwaukee, Wisconsin

Location

Milwaukee, Wisconsin

Job Type

Full-time

Company

Adecco US, Inc.

Adecco Healthcare & Life Sciences is hiring Pharmacy Technicians in Wisconsin! This role is work‑from‑home and all equipment is provided. You must reside within Wisconsin for consideration. Please read below and apply with an updated resume for consideration.

Type: 6‑month contract with opportunity to extend or full‑time offer

Schedule: Monday through Friday, between 5 am to 12 am CST

Pay: $19 to $21.05 per hour

Responsibilities

• Respond to Prior Authorization Requests: Answer inbound calls (up to 50‑70 per day) and electronic inquiries, accurately capture and verify information provided by prescribers, members, and pharmacies to support timely and compliant medication access decisions.

• Process and Review Authorization Requests: Efficiently process PA requests using multiple clinical information systems and platforms, evaluate requests versus established clinical criteria, formulary coverage, benefit design and regulations to determine coverage eligibility.

• Support Clinical and Pharmacy Operations: Collaborate with pharmacists, gather and summarize member‑specific clinical data necessary for consultations and coverage determinations, ensure seamless handoffs and clear communication.

• Ensure Compliance and Accuracy: Adhere to internal policies, regulatory requirements (CMS, URAC) and quality assurance standards, regularly update records, audit trails and member accounts in real time.

• Problem Resolution and Escalation: Identify and resolve issues or complaints related to coverage, benefit interpretation or prior authorization delays, escalating complex cases appropriately.

• Data Entry and Workflow Management: Maintain sharp attention to detail while entering data into electronic systems, prioritize workload based on urgency and service level agreements.

• Cross‑Functional Communication: Interface professionally with physicians, pharmacies, members and internal teams to facilitate communication, resolve barriers to medication access and uphold customer satisfaction.

• Patient Safety and Quality of Work: Ensure a safe and secure workspace, communicate with leadership when safety concerns exist.

• Promote a culture of safety that is equitable, transparent and engaging for patients, families and the healthcare workforce.

• Enhance workforce safety and well‑being.

Qualifications

• HS Diploma or GED.

• Active National (PTCB) and/or Wisconsin State Board of Pharmacy Technician Licensure.

• 6+ months of customer service/customer relations with healthcare professionals.

• Able to work between 5 am to 12 am, flexible hours including overtime and weekends.

• Must live within Wisconsin.

Benefits

• Weekly pay.

• 401(k) plan.

• Skills training.

• Excellent medical, dental and vision benefits.

• Medical, dental, vision, life insurance, short‑term disability and additional voluntary benefits.

• Employee Assistance Program, commuter benefits and 401(k) plan.

• Paid sick leave and other statutory paid leave; holiday pay upon eligibility.

Important

This Pharmacy Technician position is being recruited by Adecco Healthcare & Life Sciences, not by local Adecco branches.

Equal Opportunity Employer / Veterans / Disabled

Adecco is an Equal Opportunity Employer. Candidates with arrest and conviction records will be considered in accordance with federal, state and local laws and security clearance requirements. The following Fair Chance Acts are applicable: • California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Candidate Privacy

Candidate Privacy Information Statement available at https://www.adecco.com/en-us/candidate-privacy.