IT Support Analyst in Sacramento, California
Location
Sacramento, California
Job Type
Full-time
Salary
$25 – $29/hr
Company
ConnectPoint Search Group
Job Description
We're seeking a skilled Support Analyst to provide technical support, manage technology resources, and contribute to key IT initiatives. This role is ideal for someone who enjoys solving technical challenges, supporting end users, and ensuring technology systems operate efficiently.
Location: West Sacramento, CA Hybrid Schedule: 3 days in-office, 2 days remote
Core duties and responsibilities include:
• Provide desktop and technical support for hardware, software, network, and connectivity issues • Install, configure, deploy, and maintain computers, applications, and peripheral devices • Troubleshoot and resolve complex user and system issues • Manage user accounts, permissions, and software access • Maintain technology assets, inventory, and equipment lifecycle records • Support conference room technology, audio/visual equipment, and virtual events • Conduct new hire IT onboarding and end-user training • Collaborate on technology initiatives and process improvement projects
Required skills and qualifications:
• Associate degree or equivalent experience in Information Technology, Computer Science, or a related field • Experience providing technical support in a multi-user environment • Knowledge of computer hardware, operating systems, networks, cloud solutions, and troubleshooting methodologies • Strong customer service, communication, and problem-solving skills • Ability to manage multiple priorities while delivering high-quality support • Experience installing, configuring, and supporting hardware, software, and network devices
Compensation:
The Hourly range for this position is from $25-29 depending on experience.
Apply:
For immediate consideration, please apply online.
Confidentiality Guarantee: All inquiries, applications, and referrals are held in strict confidence. To protect your anonymity, you may submit your resume without information regarding your current employer. Alternatively, you may contact us by phone to confidentially discuss our process and your interest in the position.
About ConnectPoint Search Group: ConnectPoint Search Group provides Professional Search and Contract Staffing solutions in the fields of Accounting & Finance, Information Technology, Human Resources, and Administrative. We are locally rooted in the Sacramento Region and, with over two decades of solution-rich industry experience, our success for connecting talented professionals with the best positions at the best companies is unrivaled. We are the Sacramento Region’s Premier Boutique Search & Staffing Firm.
Getting connected starts with us. www.cpsg.com
Skills: Accounting, Analysis Skills, Audiovisual, Cloud Computing, Computer Hardware, Computer Maintenance, Computer Science, Customer Support/Service, Desktop PC, Finance, Hardware Administration, Hardware Configuration Management, Help Desk, Human Resources, Identify Issues, Information Technology & Information Systems, Multi-User Systems, Multitasking, Network Connectivity, Onboarding, Operating Systems, Peripheral Hardware, Problem Solving Skills, Process Improvement, Resource Management, Software Administration, System Operations, Technical Leadership, Technical Support, User Account Administration
About the Company: ConnectPoint Search Group