Part Time Customer Service Representative in Aurora, Ohio
Location
Aurora, Ohio
Job Type
Full-time and Contractor
Company
Express Employment Professionals
Job Description
Join Our Team as a Customer Service Representative! We’re a fast‑growing health insurance agency looking for someone who loves helping people and thrives in an organized, team‑oriented environment. You’ll play a key role in supporting clients with their health insurance needs — from under‑65 plans to Medicare. What You’ll Do: • Welcome clients by phone and in person
• Work in Word, Excel, and our CRM to keep client information accurate
• Support clients with questions, updates, and general assistance
• Prepare materials for agent appointments
• Communicate with insurance carriers for updates and changes
• Upload monthly renewals into our CRM
• Pitch in on team projects
• Help during Open Enrollment (Oct–Dec), including some Saturday hours
What We’re Looking For: • Strong communicator with great attention to detail
• Comfortable juggling multiple tasks
• Organized, self‑driven, and flexible
• Health insurance or Medicare experience is a bonus
• High School Diploma or equivalent
Schedule & Pay: • Part‑time, 20–24 hours weekly
• $20–$22/hour depending on experience
4 EASY WAYS TO APPLY • CLICK APPLY • CALL (440) 613-8229 24/7 for an immediate interview with our AI Recruiter • CALL or TEXT our office number 440-249-7755 to speak to a member of our team Monday - Friday 8AM-5PM • WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087 ABOUT EXPRESS EMPLOYMENT PROS • NO COST TO YOU • Ranked in top 2% of all staffing agencies • 2025 Clearly Rated “Best of Staffing” award • 4000+ people placed in jobs yearly thru Express in Twinsburg • New jobs daily – most are never advertised • Register at Express and apply for 100s of jobs