Social Media Specialist in Jacksonville, Florida

Location

Jacksonville, Florida

Job Type

Contractor

Company

ICX Group

Contract Role - 12 Months - Hybrid – Jacksonville, FL

Overview

Help drive awareness, engagement, and follower growth across today’s most influential platforms. As a Social Media Specialist, you’ll create and curate social content that reflects the organization’s voice and supports programs and seasonal campaigns across Facebook, Instagram, TikTok, YouTube, LinkedIn, and X. You’ll also monitor conversations, engage with followers using approved messaging, and collaborate closely with multimedia and communications teams to amplify key priorities.

This role is especially focused on strengthening platform impact beyond Facebook, bringing a fresh perspective on Instagram and TikTok while supporting campaign execution and community moderation.

Required Skills

• 4+ years of hands-on social media experience, including content creation, messaging, analytics, and reporting • Strong ability to create campaign-supporting social content (video production is not the primary focus) • Working knowledge of major platforms: Instagram, X (Twitter), TikTok, YouTube, Facebook, and LinkedIn • Proven understanding of performance metrics for social media success • Experience with social media management/analytics tools, such as Sprout Social, Hootsuite, etc. (or transferable experience with similar platforms) • Ability to maintain content aligned with an organization’s tone, voice, and look/feel • Comfort monitoring conversations for mentions and trending topics and engaging using approved standard messaging (with guidance on escalation/referrals as needed) • Strong collaboration skills and ability to build professional relationships across teams • Strong organizational and time-management skills; ability to manage multiple projects and meet deadlines • Working knowledge of social data analytics, performance metrics, and trend analysis • High energy, self-starter mindset; ability to work collaboratively • Strong problem-solving skills and ability to troubleshoot • Mission-driven, values-guided attitude

Nice To Have Skills

• Experience working with a brand in social media (highly desirable) • Influencer relationship management experience • Advanced analytics capability beyond baseline reporting • Experience with Adobe Creative Cloud (Premiere, Photoshop, Illustrator) • Military experience or experience working for a veteran service organization • Comfort with a TikTok-first approach and active community engagement • Background in photography and/or multimedia content creation

Education And Experience

• Bachelor’s degree in social media, marketing, communications, public relations, or journalism • Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of a degree

Preferences

• At least 4 years of experience in social media content creation and reporting • At least 2 years with Adobe Creative Cloud tools (Premiere/Photoshop/Illustrator)

Other Requirements

• Location: Hybrid in Jacksonville, FL (no relocation assistance) • Work schedule: 3/2 • Assignment length: Approximately 12 months, based on date of hire • No certifications/licensure requirements specified

Ready to create content that connects and drives measurable results? Apply today and bring your social storytelling to a mission-driven team.