Front Office Behavioral Health Receptionist
Metropolitan Family Medical Clinic · Rialto, California Full-time ·Posted 2026-04-01
Job Description
Full time Front Office Medical Receptionist position for a busy Fontana Clinic. 1 year of Health clinic outpatient experience. Knowledge of EMR systems, medical and insurance programs in the county of San Bernardino. Bilingual ( Spanish) a must.
DUTIES AND RESPONSIBILITIES :
Greets and directs all patients within the practice
Obtaining patient demographic and verifying insurance information at each visit.
Obtaining necessary patient information to meet current Federal guidelines.
Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
Obtaining patient authorization for medical records release (HIPAA compliance).
Schedules any necessary appointments after completion of patient visit.
Monitor and review patient schedules for next day office appointments.
Identifying and resolving minor patient billing complaints.
Assists in ordering, receiving and stocking of office supplies.
Maintaining cleanliness of waiting room.
May be asked to translate for Spanish speaking patients.
Other duties as assigned.
EDUCATION & EXPERIENCE:
Minimum of a High School diploma; Associates Degree preferred.
At least one year relevant experience and/or training.
EMR experience preferred
QUALIFICATIONS & REQUIREMENTS:
Strong organizational skills.
Strong multi-tasking skills.
Strong verbal and written communication skills.
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Able to work collectively with administration and staff.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)
Language:
• Spanish (Required)
Work Location: In person