Front Office Behavioral Health Receptionist

Metropolitan Family Medical Clinic · Rialto, California Full-time ·Posted 2026-04-01

Job Description

Full time Front Office Medical Receptionist position for a busy Fontana Clinic. 1 year of Health clinic outpatient experience. Knowledge of EMR systems, medical and insurance programs in the county of San Bernardino. Bilingual ( Spanish) a must. DUTIES AND RESPONSIBILITIES :  Greets and directs all patients within the practice  Obtaining patient demographic and verifying insurance information at each visit.  Obtaining necessary patient information to meet current Federal guidelines.  Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.  Obtaining patient authorization for medical records release (HIPAA compliance).  Schedules any necessary appointments after completion of patient visit.  Monitor and review patient schedules for next day office appointments.  Identifying and resolving minor patient billing complaints.  Assists in ordering, receiving and stocking of office supplies.  Maintaining cleanliness of waiting room.  May be asked to translate for Spanish speaking patients.  Other duties as assigned. EDUCATION & EXPERIENCE:  Minimum of a High School diploma; Associates Degree preferred.  At least one year relevant experience and/or training.  EMR experience preferred QUALIFICATIONS & REQUIREMENTS:  Strong organizational skills.  Strong multi-tasking skills.  Strong verbal and written communication skills.  Ability to work independently on assigned tasks as well as accept direction on given assignments.  Able to work collectively with administration and staff. Job Type: Full-time Pay: From $20.00 per hour Benefits: • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Education: • High school or equivalent (Preferred) Experience: • Customer Service: 1 year (Preferred) • Computer Skills: 1 year (Preferred) • Medical receptionist: 1 year (Preferred) Language: • Spanish (Required) Work Location: In person