Administrative Operations Manager in Boston, Massachusetts

Location

Boston, Massachusetts

Job Type

Full-time

Company

JOHNLEONARD

Location: Boston, MA | 5 days on-site

Pay Range: $120K-$160K

Schedule: Full-time | Monday-Friday

About the Opportunity

Join a prestigious Boston law firm as an experienced and highly organized Administrative Operations Manager tasked with overseeing daily administrative functions and ensuring the seamless execution of office management procedures. This is a chance to make a significant impact in a dynamic legal environment for a proactive individual with strong leadership and problem-solving skills.

Required Qualifications • Bachelor's degree in Business Administration, Management, or related field, or equivalent professional experience • 5+ years of management or supervisory experience within a law firm or legal department • In-depth understanding of federal and state regulations relevant to office operations • Exceptional leadership and interpersonal skills with the ability to manage and inspire diverse teams • Outstanding communication, decision-making, and organizational capabilities • Proficient in bookkeeping, financial transactions, and the Microsoft Office Suite or similar tools • High level of technical proficiency and comfort with office systems and technology • Strong judgment and an ability to handle confidential information with discretion

Key Responsibilities • Supervise non-attorney personnel, including paralegals, legal assistants, receptionists, and clerks, managing workload allocation, scheduling, and performance evaluations • Oversee employee relations, including hiring, onboarding, performance management, and terminations, in collaboration with Human Resources and supervising attorneys • Conduct new hire orientations, coordinating training and office setup • Support marketing initiatives by coordinating materials and serving as the local marketing liaison • Act as the local contact for Library Services, coordinating vendor training (LexisNexis, Westlaw) and ensuring proper resource management • Manage client escrow accounts according to legal guidelines, including bookkeeping and transactions • Ensure compliance with risk management policies regarding client intake and records management • Maintain office space standards, including conference rooms and storage areas • Oversee office services operations, including mail distribution and supply management • Coordinate maintenance and vendor relationships for office equipment and assist the IT team with local technology needs • Collaborate with building management on maintenance issues and assist with space planning • Schedule and facilitate video conferences ensuring proper setup of technology • Contribute to the development and implementation of firm policies and procedures • Perform additional duties as necessary to support firm-wide operations and initiatives

Why Apply

This is an exciting opportunity to lead a vital office environment within the legal sector while supporting strategic operations across multiple teams. If you have a proactive approach and thrive in a fast-paced, professional setting, we want to hear from you!

Apply today for the chance to join a respected organization that values initiative, collaboration, and operational excellence.

Founded in 1969, JOHN LEONARD, a woman-owned business, is the premier staffing choice in Boston and beyond. We provide Temporary/Contract, Direct Hire, Temp-to-Hire, and Payroll services as part of our comprehensive service offerings. JOHN LEONARD is an equal opportunity employer committed to representation, belonging, and accessibility in the workplace. All applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.