Quality Assurance (QA) Manager in Riviera Beach, Florida

Location

Riviera Beach, Florida

Job Type

Full-time

Salary

$110,000 – $140,000/yr

Company

KeyStaff

Position Title: Quality Assurance (QA) Manager Salary: $110,000 - $140,000 per year Employment Type: Full-Time Location: Riviera Beach

Position Overview We are seeking an experienced Quality Assurance Manager to lead and oversee all food safety, quality assurance, regulatory compliance, and customer complaint resolution activities within a fast-paced food manufacturing environment. This is a leadership role requiring strong technical expertise, exceptional communication skills, and the ability to manage multiple priorities while maintaining the highest standards of food safety and quality.

This is a management position with no set schedule. Candidates must be willing and able to work extended hours as needed to support production, address quality concerns, and ensure operational compliance.

Key Responsibilities • Lead and manage all Quality Assurance and Food Safety programs.

• Ensure compliance with all regulatory, customer, and company quality standards.

• Serve as the SQF Practitioner and maintain SQF certification requirements.

• Oversee HACCP and Preventive Controls programs and ensure ongoing compliance.

• Manage internal audits, supplier audits, customer audits, and regulatory inspections.

• Lead corrective and preventive action initiatives to address quality and food safety concerns.

• Investigate, document, and resolve customer complaints in a professional and timely manner.

• Serve as the primary point of contact for quality-related customer issues and escalations.

• Train, mentor, and develop quality team members.

• Monitor quality metrics and implement continuous improvement initiatives.

• Collaborate with production, operations, sanitation, and management teams to ensure product quality and food safety standards are maintained.

• Prepare and maintain all required quality and compliance documentation.

Required Qualifications • Bachelor's degree in Food Science, Microbiology, Quality Assurance, or a related field preferred.

• Minimum 5 years of Quality Assurance leadership experience within the food manufacturing industry.

• Food manufacturing experience is required; dairy industry experience strongly preferred.

• Must be fluent in English with the ability to speak, read, and write professionally.

• SQF Practitioner certification required.

• PCQI (Preventive Controls Qualified Individual) certification required.

• HACCP certification required.

• Must have successfully completed a minimum of five (5) Lead Auditor certifications/audits.

• Strong knowledge of food safety regulations, GMPs, SQF standards, and preventive controls.

• Proven experience handling customer complaints and difficult customer situations.

• Strong leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications • Experience within dairy manufacturing environments.

• Experience in meat and/or seafood processing environments is highly desirable, as these industries operate under stringent food safety and quality standards.

• Experience leading regulatory inspections and third-party audits.

Work Environment • Fast-paced food manufacturing environment.

• Management position requiring flexibility and availability beyond standard business hours.

• Must be willing to work the hours necessary to support operations, address quality issues, and ensure compliance objectives are met.

Compensation & Benefits • Competitive salary ranging from $110,000 - $140,000 annually, based on experience and qualifications.

• Comprehensive benefits package available.

• Opportunity to play a key leadership role within a growing organization committed to quality, food safety, and operational excellence.

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