Supervisor: Community Case Management Program in Sacramento, California

Location

Sacramento, California

Job Type

Full-time

Company

Pacific Staffing

We are seeking, on behalf of our client, an experienced Supervisor to lead a Community Case Management Program serving diverse residents across Sacramento. This role offers the opportunity to guide a dedicated team, strengthen service delivery, and support programs that advance housing stability, economic mobility, and overall community well-being. The ideal candidate brings experience in case management or community program leadership, thrives in a people-centered environment, and is committed to supporting individuals and families as they access essential services. • $80,000-$90,000 (DOE) • Direct Hire • 100% onsite • Comprehensive benefits package, including CalPERS pension, free medical and dental coverage for the full family, and free vision coverage for employees (plus one). • Work–life balance supported through a 9/80 schedule with every other Friday off, generous paid time off, 12 holidays, 2 floating holidays, and additional leave options. • Professional growth and financial support through tuition reimbursement up to $5,250 per year. • Employee-friendly perks such as a downtown parking subsidy and a collaborative, mission-driven workplace culture.

PRIMARY RESPONSIBILITIES: • Lead, coach, and develop program staff to ensure strong performance, effective teamwork, and high-quality client service. • Oversee daily program operations, including eligibility reviews, service coordination, documentation accuracy, and timely recertifications. • Ensure compliance with applicable federal, state, and organizational policies while maintaining organized records and program waitlists. • Conduct staff meetings, performance evaluations, and ongoing training to support continuous learning and professional growth. • Strengthen workflows and communication by improving processes and collaborating with community partners, service providers, and clients to support broader employment and community impact goals.

SKILLS AND QUALIFICATIONS: • Bachelor’s degree with two years of experience in case management, advocacy, community services, or a related field; or an associate’s degree with five years of relevant experience. • Minimum of two years of supervisory experience within case management or program operations. • Solid understanding of program compliance, eligibility processes, and client service standards. • Strong communication skills, cultural competence, and the ability to work effectively with diverse populations. • Demonstrated ability to lead teams, manage multiple priorities, maintain accuracy under deadlines, and use computers, data systems, and program-related software effectively