Social Work Supervisor

PACE Social Work Supervisor Essential Responsibilities: • Scale, grow, and lead a team of social work professionals as the PACE organization progresses • Actively participate and collaborate as a member of the Interdisciplinary Team, including care planning. • Provide leadership to PACE social workers to ensure high-quality care. Serve as a mentor to enhance the knowledge and skills of the social work team and act as a clinical supervisor to MSWs. • Conduct orientation and training for new hires. Provide ongoing supervision, training, coaching, evaluation, and leadership to assigned team members, including annual reviews, promotions, and terminations. • Ensure all services are provided in a manner consistent with State and Federal PACE regulatory requirements and that the team understands these requirements. • Incorporate knowledge of comorbidity and established standards of practice associated with medical and behavioral health diagnoses. • Accurately and completely document in the electronic health record in a timely manner. • Serve as a resource to assist participants and their families in accessing services, facilities, and community resources for their healthcare needs. • Establish and maintain relationships with community services, and internal and external referral sources. • Provide on-call coverage for direct patient care with other staff as needed. • Identify and designate ongoing training needs for social work staff and develop/implement appropriate educational offerings. • Ensure exceptional customer service to participants of the PACE program. • Report on and collaborate to resolve participant grievances. • Work collaboratively with other PACE leaders to maintain and develop departmental communication materials, training/educational materials, and policies and procedures. • Actively participate in various strategic and internal committees to disseminate information within the organization. • Actively participate in efforts to support compliance and regulatory requirements across lines of business. • Coordinate business activities by maintaining collaborative partnerships with key departments. • Monitor, evaluate, and act on team assignments relating to volume, timelines, accuracy, customer service, and other quality and performance measures as appropriate. • Foster a safe and supportive environment conducive to the professional development of healthcare professionals. Supporting Responsibilities: • Meet department and company performance and attendance expectations. • Follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. • Perform other duties as assigned. SUCCESS PROFILE Work Experience: A minimum of 5 years of social work experience, including at least 1 year of leadership experience and 1 year of experience working with a frail or elderly population, is required. Experience in PACE or other Long Term Services and Supports settings is preferred. Education, Certificates, Licenses: A Master's degree in Social Work (MSW) is required. A Licensed Clinical Social Worker (LCSW) in the State of Oregon is preferred. Valid CPR certification required. A valid Oregon driver's license is required. Relevant behavioral health care experience is preferred. Knowledge: Employee(s) must have knowledge of behavioral health State Medicaid and Medicare regulations. Strong analytical and problem-solving skills are essential. Proficiency with computer information systems and software is required, along with basic statistics and research methods.