CSR/ Outbound Office Scheduler in Providence, Rhode Island

Location

Providence, Rhode Island

Job Type

Full-time

Salary

$18 – $20/hr

Company

Randstad USA

Ready to make an impact with every call? Join our team as an Outbound Office Scheduler and be at the heart of ensuring timely, reliable delivery of medical equipment to patients’ homes! In this fast-paced, action-packed role, you'll make outbound calls to schedule deliveries and manage logistics, playing a crucial part in the healthcare supply chain. If you love the thrill of constant communication, thrive under pressure, and take pride in getting things DONE, this is the job for you. Be the one who keeps everything moving, one call at a time!

We’re looking for someone who thrives in a busy, dynamic environment and has the drive to get things done. Don’t wait—bring your energy and expertise to our team today!

salary: $18 - $20 per hour shift: First work hours: 8:30 AM - 5:30 PM education: High School

Responsibilities

• Responsibilities: • Make outbound calls to patients to schedule delivery and logistics for home delivery of medical equipment. • Handle high quantity of outbound calls, with an ideal target of 150 calls per day. • Leave messages as necessary and maintain a high volume of calls.

• Requirements: • Strong phone communication skills. • Ability to handle repetitive tasks without losing focus or motivation.

Skills• Scheduling • Call Center • Typing Skills • Telephone Etiquette • Appointment Scheduling • high call volume • Warehouse • Customer Service • Call Center Support • Follow-up • Active Listening • ERP • CRM • Basic Software Skills

Qualifications• Years of experience: 2 years • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.