Front Desk

ResponsibilitiesGreet and assist clients as they arrive, ensuring a welcoming atmosphere.Manage phone systems to handle incoming calls, inquiries, and appointment scheduling with professionalism and courtesy.Conduct documentation review to ensure accuracy and completeness of patient records.Utilize eClinicalWorks software for health information management and administrative tasks.Perform medical collection duties as necessary, maintaining confidentiality and compliance with regulations.Maintain organized front desk operations, including filing and data entry using computerized systems.Demonstrate excellent phone etiquette while addressing client concerns or directing them to appropriate staff members.Collaborate with healthcare professionals to ensure seamless patient flow and communication within the facility.