Talent Advisor in Toledo, Ohio

Location

Toledo, Ohio

Job Type

Full-time

Company

Surge Staffing

About the position

Surge Staffing is seeking a Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Responsibilities • Deliver superb customer service to clients and temporary associates • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner • Recruit, conduct interviews and follow-up with candidates and temporary associates • Successfully and strategically match employee skill sets to customers' hiring needs • Assist in the development of business leads & retention of current clientele • Act as a professional and reliable liaison between temporary associates and clients • Maximize billable hours to increase market share and branch profits • Perform a variety of administrative tasks that support the overall mission of quality performance. • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers • Present customers with additional Surge Staffing products and services • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

Requirements • Must have at least 1 year of sales experience • High school diploma required; or equivalent work experience/education greatly preferred • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet • Ability to travel to various locations and customer sites as needed; reliable transportation a must • Ability to work effectively and efficiently independently as well as in a group setting • Sales-minded, team-oriented and exceptionally calm under pressure

Nice-to-haves • Previous experience in a supervisory or leadership role a plus • Previous experience in sales, human resources, or a service industry recommended