Customer Service Representatives in Pompano Beach, Florida

Location

Pompano Beach, Florida

Job Type

Full-time

Company

5TH HQ

Position Overview: We are currently hiring Customer Service Representatives for a full-time position in Pompano Beach, FL. This is a great long-term opportunity with the potential for conversion to a permanent role. We're looking for dependable, professional candidates with strong communication and computer skills.

Schedule: • Monday to Friday, 9:00 a.m. – 5:30 p.m. • Full-time, on-site position

Responsibilities: • Handle incoming and outgoing calls in a professional and courteous manner. • Provide accurate information and high-quality customer support. • Perform data entry and maintain records with a high level of accuracy. • Communicate clearly with customers, team members, and management. • Use Microsoft Office and Outlook to manage communications and documentation. • Assist with administrative tasks as needed.

Requirements: • Clear and strong communication skills (verbal and written) • Reliable and dependable work ethic • Must have a clear background (background check required) • Must have previous customer service or administrative experience • Must pass an assessment test evaluating: • Typing speed and accuracy • Data entry skills • Microsoft Office and Outlook proficiency

Assessment Requirement: All candidates must successfully complete the assessment test before the interview process.