Express Service Writer in Bakersfield, California

Location

Bakersfield, California

Job Type

Contractor

Salary

$39,500 – $41,600/yr

Company

AppleOne

Job Summary

We are seeking an Express Service Writer for a temp-to-hire opportunity in Bakersfield, CA. This role is the primary point of contact for customers visiting the Express Service department and plays a key role in creating a smooth, professional, and positive service experience from vehicle check-in through delivery.

This is a great opportunity for a Auto Service professional who enjoys working in a fast-paced automotive service environment. The position offers the chance to build valuable dealership experience, work closely with service technicians and parts personnel, and develop a career path within automotive service operations. The ideal candidate will thrive in a team-oriented setting with supportive leadership, clear processes, and daily interaction with customers.

Key Responsibilities

- Greet customers promptly, review service needs, and provide a professional first impression in the service drive. - Open, update, and maintain accurate repair orders using the dealership management system. - Perform vehicle walk-around inspections, document vehicle condition, and communicate recommended maintenance services. - Coordinate with technicians and parts personnel to monitor repair progress and keep customers informed. - Present service recommendations, pricing, completion estimates, and warranty information clearly and professionally. - Follow up with customers regarding declined services, pending repairs, future maintenance, and satisfaction.

Compensation and Benefits

- Pay rate: $19.00 to $20.00 per hour. - Job type: Temp-to-hire. - Location: Bakersfield, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.