Inside Sales / Junior Estimator — Plumbing, Heating & HVAC in Spokane, Washington

Location

Spokane, Washington

Job Type

Full-time

Company

Aspen Personnel Service

Job Title

Inside Sales & Commercial Estimator — Plumbing, Heating & HVAC Company Overview

Aspen Personnel Service has been hired by a well-established manufacturers’ representative firm serving the plumbing, heating, and HVAC industries to help them add a detailed, customer focused person to join their team. The company represents leading manufacturers and works closely with engineers, contractors, wholesalers, and building owners to support commercial projects from design through installation.

They are seeking a smart, mechanically inclined individual looking for a growth opportunity to learn the role of Inside Sales & Commercial Estimator and support the outside sales team, develop accurate commercial estimates, and help close profitable projects. Position Summary

The Inside Sales & Commercial Estimator plays a key role in supporting revenue growth by managing inbound sales activity, preparing commercial bids and submittals, and assisting with project closing efforts. This position requires strong product knowledge, attention to detail, and effective communication with contractors, engineers, and internal teams. Key ResponsibilitiesInside Sales

• Respond to inbound inquiries from contractors, engineers, and wholesalers • Proactively follow up on quotes, bids, and project opportunities • Support outside sales representatives with pricing, product selection, and project tracking • Build and maintain strong relationships with customers and manufacturer partners • Manage sales opportunities through CRM or internal tracking systems Commercial Estimating

• Review plans, specifications, and schedules for commercial plumbing, heating, and HVAC projects • Prepare accurate and competitive estimates based on manufacturer pricing and project scope • Assist with equipment selections and approved alternatives to meet project requirements • Coordinate pricing approvals and special quotes with manufacturers • Maintain organized records of estimates, pricing history, and awarded projects Job Closing & Project Support

• Present quotes and proposals and address technical or pricing questions • Negotiate pricing, lead times, and scope within established guidelines • Assist in securing purchase orders and confirming awarded projects • Support project handoff to order entry and operations teams • Track awarded versus lost projects to support sales forecasting Qualifications

• 2+ years of experience in inside sales, estimating, or customer support • Experience working in the plumbing, heating, or HVAC industry preferred but not required • Personal, professional with excellent customer service skills • Eagerness to learn and grow • Proficiency with Microsoft Office; CRM or estimating software experience preferred • Self-motivated, detail-oriented, and comfortable in a fast-paced sales environment Compensation & Benefits

• Compensation: $25-$30 p/h DOE • Bonus: Performance-based bonus tied to sales results, closed projects, and profitability • Paid Time Off: 15 days of PTO plus company holidays • Benefits: Health, dental, and vision insurance fully paid for the employee • Retirement: 401(k) eligibility after one year of employment • Opportunities for professional growth within the organization Work Environment

• Office-based inside sales and estimating role with close collaboration with outside sales and manufacturer partners • Occasional training sessions, factory visits, or local customer meetings may be required

Skills: Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Equipment Selection, Field Sales, HVAC, Inside Sales, Microsoft Office, Negotiation Skills, Order Processing, Organizational Skills, Partner Sales, Plumbing, Pricing, Product Pricing, Profit & Loss, Project Design, Project Tracking, Proposal Writing, Purchase Orders, Record Keeping, Revenue Growth, Sales, Sales Closing Skills, Sales Forecasting, Sales Management, Sales Support

About the Company: Aspen Personnel Service