Collections Assistant, based in Rye Brook, NY in White Plains, New York

Location

White Plains, New York

Job Type

Full-time

Company

Brooke Street Staffing

This is a full-time, on-site role for a Collections Assistant, based at our Rye Brook, NY office. The Collections Assistant will be responsible for identifying overdue payments, contacting clients for payment arrangements, maintaining accurate financial records, and assisting in the resolution of payment discrepancies. Duties will also include collaborating closely with cross-functional teams to address client concerns and ensure positive customer relationships while supporting the finance team with administrative tasks.Qualifications• Debt Collection experience and a strong understanding of finance-related processes• Excellent Analytical Skills to assess account statuses and resolve payment discrepancies• Proven Customer Service experience with a customer-focused approach• Strong Communication skills for effective interaction with clients and internal teams• Proficiency in Microsoft Office and financial software is a plus• Organizational skills and attention to detail to maintain accurate records• High School diploma or equivalent required; an associate or bachelor’s degree in finance, Business, or related field is a plus