Business Analyst - Jersey City in Chicago, Illinois

Location

Chicago, Illinois

Job Type

Full-time

Company

Staffing

Business Analyst Hybrid (3 days onsite 2 days remote) in Whitehouse Station, NJ or Jersey City, NJ or Chesapeake, VA or O'Fallon, MO or Chicago, IL or Dallas, TX or Phoenix, AZ or Philadelphia, PA Duration: 6 months + CTH Supports planning and execution of small to large-scale operational initiatives and technology implementations. Performs in an agile environment and is actively engaged in scrum cadence activities, to include ceremonies, story grooming, PI Planning, testing activities, and building training materials and other additional support activities for various projects. Harvest as-is business performance according to approved methodology and perform process analysis of as-is and formulation of to-be business processes.

Standardize and optimize current processes to enable them for process automation, digital initiatives, system deployments, new products etc. Connect process efforts to other key initiatives (Digital, Claims Technology, etc.) Position will provide end-to-end project support to key strategic priorities in Digital and Intelligent Process Automation that are in-flight or being considered as follows: FNOL, Automated Assignments, Straight Though Processing, Claims Communications, End to End Case Management, Document Ingestion, Financial Transactions, Any others that support the broader claims vision and strategy. At least 3-4 years of previous P&C claims experience - Preferred.

Previous experience participating in or supporting Digital and Automation initiatives.

Experience with executing technology projects in a Business Analyst capacity in an Agile environment and utilizing AGILE concepts and cadence, including PI Planning, JIRA user story creation and Acceptance Criteria writing - Preferred.

Experience with executing testing activities such as test plans and test scripts - Preferred. Change management and process-oriented individuals with experience in using proven process re-engineering methodologies (i.e., Lean, Six-Sigma, Design thinking, etc.) Able to conduct and document a current state process review Preferred. Knowledgeable on voice of customer concepts understanding its importance, how to collect it, aggregate it and interpret it so that it is appropriately reflected in any proposed recommendations & solution design work Preferred.

Experience in succinctly assembling slide presentations to convey the results of an analysis. Well versed in Excel, PPT, and Visio Preferred. Ability to work in a team environment upon assignment of projects of low to mid complexity. Ability to support larger projects of higher complexity. A creative thinker who is flexible and adaptable in nature and can successfully support multiple projects in various capacities.

Experience working in Microsoft Office; Word, Excel (formulas, calculation, analyze data, trend analysis), and Power point (developing profession presentations). Able to partner with claims business partners at various levels to deliver operational and technology projects.

Experience in developing compelling project storylines and in some instances presenting to differing levels of Claim Leadership. plan and assist in conducting "showcase" demonstrations to discipline leaders and other North American Claims Executives as required. Anticipated overnight travel of 25%-candidates will be asked to travel to other Client offices in US, potentially Canada.