Credit Card Program Manager

Job Full DescriptionLocation: Killeen, TX About the Role: Express Employment Professionals is hiring on behalf of a local bank in Killeen, TX for a Credit Card Program Manager. This position oversees the daily operations, compliance, and performance of the bank's credit card program while leading a team and driving process improvements. Qualifications: • High school diploma required; Bachelor's degree in related field preferred • 5+ years of experience in credit card operations or consumer lending • Prior banking experience preferred • 2+ years of leadership or management experience preferred • Strong knowledge of credit card regulations and compliance • Proficient in Microsoft Office, Excel, and reporting systems • Excellent leadership, communication, and organizational skills • Ability to work effectively in a team environment • Must pass a background check Key Responsibilities: • Oversee daily credit card operations, including applications, servicing, disputes, and portfolio monitoring • Ensure compliance with all applicable consumer lending regulations • Develop and improve processes to increase efficiency and reduce risk • Maintain procedures and internal controls for audits and regulatory reviews • Train staff on policy updates and regulatory changes • Supervise and support team members within the credit card department • Prepare reports for leadership on performance and compliance • Recommend strategies to improve growth, profitability, and risk management • Manage vendor relationships and support cross-department communication Physical Requirements: • Prolonged sitting and computer use • Ability to lift up to 25 lbs Temple, TX 1068 200 West Calhoun Temple, TX 76501