Loan Servicing Representative in Remote

Location

Remote

Job Type

Full-time and Contractor

Company

Frontline Source Group

The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows for a healthcare FinTech company based in Nashville, Tennessee. This position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.

Responsibilities: • Post payments and process transactions with a high level of accuracy • Support funding requests and ensure timely delivery of reports to banking partners • Manage invoicing and follow up on outstanding balances • Maintain clean and accurate account records and resolve exceptions • Perform reconciliation and identify discrepancies in financial data • Collaborate cross-functionally with accounting, customer success, and servicing teams • Communicate professionally with customers when needed • Utilize Excel and internal systems to manage and track data

Qualifications: • 2 to 5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional and accounting roles • Strong Excel skills required including pivot tables, VLOOKUP, and formulas • Bachelor's degree preferred but not required • Experience with payment posting, invoicing, or reconciliation work • High attention to detail • Strong written and verbal communication skills • Ability to work independently and manage multiple priorities • Must be based in Tennessee for this fully remote role

Benefits: • Comprehensive medical, dental, and vision coverage • Generous PTO and paid holidays • Fully remote work environment • Collaborative team culture • Contract to hire engagement with path to direct hire conversion