Loan Servicing Specialist in Nashville, Tennessee

Location

Nashville, Tennessee

Job Type

Full-time

Company

Frontline Source Group - Nationwide Staffing & Executive Search

Job Description

Are you experienced in loan servicing or healthcare revenue cycle? Our healthcare FinTech client in Nashville, Tennessee is seeking a detail-oriented Loan Servicing Representative to join their growing team. Enjoy competitive compensation, remote work, and the opportunity to make a meaningful impact on patient financial experiences. While this is remote, you must live in Tennessee.

Company Profile:

Innovative organization operating at the intersection of healthcare and financial services

Loan Servicing Representative Role:

The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows. This Loan Servicing Representative position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.

• Posting payments and processing transactions with a high level of accuracy

• Supporting funding requests and ensuring timely delivery of reports to banking partners

• Managing invoicing and following up on outstanding balances

• Maintaining clean and accurate account records and resolving exceptions

• Performing reconciliation and identifying discrepancies in financial data

• Collaborating cross-functionally with accounting, customer success, and servicing teams

• Communicating professionally with customers when needed (low-touch interaction)

• Utilizing Excel and internal systems to manage and track data

Loan Servicing Representative Background Profile:

• 2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional/accounting roles

• Bachelor’s degree preferred but not required

• Experience with payment posting, invoicing, or reconciliation work

• High attention to detail with the ability to identify and correct errors

• Strong written and verbal communication skills

• Ability to work independently and manage multiple priorities

Features and Benefits:

• Comprehensive medical, dental, and vision coverage

• Generous PTO and paid holidays

• Fully remote work environment (Tennessee-based) with occasional in-person team events

• Collaborative, supportive team culture with strong leadership

• Opportunity to grow within a stable and expanding organization

• Hands-on training and exposure to healthcare financial systems

• Meaningful work that directly impacts patient financial experiences

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