Client Service Representative - Workforce Support

Job Title: Client Services Representative: Workforce Support Full-Time | Monday–Friday, 8:30 AM–5:00 PM | No Weekends About the Role We are seeking a driven Client Services Representative to support our clients and talent across the Toledo area. This role blends recruiting, client communication, and account support, and is ideal for someone who thrives in a fast-paced, metrics-driven environment. What You’ll Do • Recruit & Interview: Source, screen, and interview candidates for light industrial and clerical roles. • Client Management: Serve as the primary point of contact for assigned clients, ensuring staffing needs are met. • Daily Outreach: Conduct high-volume phone, email, and text communication with candidates and clients. • Problem Resolution: Address attendance issues, performance concerns, and client feedback promptly. • Data Accuracy: Maintain detailed records in our CRM and ensure compliance with internal processes. What You Need to Succeed • Experience: • 2+ years in customer service, banking, staffing/recruiting, or client-facing roles • Experience working with goals, quotas, or performance metrics • Communication Skills: Professional verbal and written communication • Technical Skills: Proficiency in MS Office and comfort with CRM/data entry systems • Reliability: Valid driver’s license and ability to visit client sites • Work Style: Organized, proactive, and comfortable managing multiple priorities Why You’ll Love Working Here • Competitive base pay + monthly placement bonuses • Health, dental, and vision insurance • Paid time off • Professional development opportunities • Monday–Friday schedule with no weekends Education • High school diploma or equivalent required Pay: $38,000.00 - $42,000.00 per year Benefits: • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Work Location: In person