Customer Service Support in Atlanta, Georgia
Location
Atlanta, Georgia
Job Type
Full-time
Company
RemX
Job Description
LOCATIONS: Onsite Freemont Michigan (49413)
Pay: $16 per hour
Start: April 2026
Temp to Hire
Schedule: Monday - Friday 8:45am - 5:30pm
Title: Customer Service Support
Our client is seeking an intake call center agent to assist our insurance clients and prospects with general support questions. This role requires strong customer service skills and ability to listen and resolve.
Key Responsibilities
Take inbound calls from patients and physicians
Respond promptly and thoroughly to customer inquiries and complaints
Document all customer interactions with detailed notes, including actions taken
Communicate and coordinate effectively with other departments next steps
Thoroughly listen to customer request and provide white glove service
Qualifications
Previous inbound call center experience (Preferred)
Insurance industry experience (PLUS)
Previous Customer Service Experience (Required)
Strong organizational skills and attention to detail in a fast-paced environment
Proficiency with Microsoft Office applications
Excellent problem-solving and troubleshooting abilities
Able to work onsite in our Freemont Michigan office
Aligned in experience resumes can be sent to:
Kehinde.Sosina@remx.com Call center, customer service, contact center, freemont, white cloud
You will be redirected to RemX's application page.