Service Desk Analyst (ServiceNow, ITIL, Service Desk Principles, Financial Services Industry) in Charlotte, North Carolina
Location
Charlotte, North Carolina
Job Type
Contractor
Company
Strategic Staffing Solutions
Job Description
S3/Strategic Staffing Solutions has an opening for a ServiceDesk Analyst position for a leading Financial Services client in Charlotte, NC, Chandler, AZ or Irving, TX on a hybrid work basis. Please review the following if you are interested in joining a leading organization!
Location: Charlotte, NC, Chandler, AZ or Irving, TX - Hybrid, 3x on site and 2x remote
Duration: 12 months + possible extension
Pay Rate: $45-50/hr. W2. W2 only, sorry we cannot do C2C at this time
Must-Have Skills & Tools: • 8+ years of Service Management experience with incident problem and change process. • ServiceNow detail knowledge, ITIL, ServiceDesk principles • Proficiency in Microsoft suite of applications • Proactive and can brainstorm ideas independently and make recommendations • Clear and sharp communication, as well as ability to be direct • Finance industry background
Additional Skills / Nice-to-Have: • ITIL Certification • Cybersecurity background
Requirements / Qualifications: • Bachelor’s degree in IS, IT, or General Business
Interview Process: • (1) Teams Interview held virtually
Notes / Emphasis: • Team is relatively new so they are looking for a confident and thorough partner to jump in with minimal ramp time and start contributing