Staffing Admin Supprt

Job Title: Staffing Admin Support Position Summary We are seeking a dynamic professional to join our team. This role combines account support responsibilities—ensuring strong client relationships and satisfaction—with human resources functions, supporting internal team growth and organizational effectiveness. The ideal candidate is highly organized, people-focused, and skilled at balancing account needs with employee support. Key Responsibilities • Serve as the primary support to the account manager • Understand client needs and business goals to deliver account/administrative support • Monitor account performance, provide updates, and resolve client issues promptly • Support the employee lifecycle, including recruitment, push to close, NHO welcome, coaching, statements and offboarding • Manage employee records, attendance, and time-off tracking • Act as a resource for employees, addressing HR-related questions and concerns when needed Qualifications • 3+ years of experience in recruiting, coordination or account management • Strong interpersonal and communication skills with the ability to work with clients and employees at all levels • Experience handling sensitive information with discretion and professionalism • Proven organizational and multitasking abilities, with strong attention to detail • Proficiency in MS Office Suite and HR/account management software (e.g., CRM, HRIS) • Must be Bilingual in English/Spanish Daily Responsibilities: · Follow up with onboarding team to make sure associates scheduled to start have completed their NHP, Safety Training, Anti-Harassment Training and has provided their proof of employment · Real time update on client report/doc AM Task · Attendance report o Run report in the ATS o Take note of associates who are not clocked in and into the attendance report doc o Make calls to associate to get information as to why they are not clocked in o Add any PSL request into the doc · NHO morning: o Reach out to associates joining NHO to send welcome text and get their ETA for NHO · Retention call: discuss SSC benefits, benefits of being at client location, share any updates etc. o Make calls to swing shift associate · Conduct coaching & statements when needed · Process EOA: o Updating doc to capture any end of assignments o Submitting EOA request PM Task · Attendance report o Run report in the ATS o Take note of associates who are not clocked in and into the attendance report doc o Make calls to associate to get information as to why they are not clocked in o Add any PSL request into the doc · Conduct 1st day, 3rd day & 1st week calls after 5p.m. when orientation/training has ended · Retention call: discuss SSC benefits, benefits of being at client location, share any updates etc. o Make calls to day shift associate · Conduct coaching & statements when needed · Process EOA: o Updating doc to capture any end of assignments o Submitting EOA request Weekly: · Conduct check-in/retention calls with associates · Connect with community partners for candidate pipeline · Submit candidates to ATS under their requisitions (Friday) · Sent out Job Offer/First Day confirmation email (Friday) · NHO onsite at client location (when needed) Compliance: · Accuracy of client doc for metrics · Audit required documents · Review internal ATS against roster for EOA · Monitor attendance contest · Assist with client audit request Pay: $24.00 - $26.00 per hour Work Location: In person