Collections Clerk in Chesapeake, Virginia

Location

Chesapeake, Virginia

Job Type

Full-time

Company

The Lee Group

NOW HIRING: COLLECTIONS CLERK IN CHESAPEAKE, VA!

Pay: $16.78/hour Schedule: Business Day Shift (Monday through Friday) Status: Temp to Hire Benefits: Weekly pay, Medical, Dental, Vision

Must have prior collections experience to be considered.

The Lee Group is seeking a detail-oriented Customer Service / Collections Clerk to support one of our valued clients in Chesapeake, VA. This role focuses heavily on account resolution, payment processing, and customer interaction. The ideal candidate will have strong communication skills, the ability to handle sensitive financial conversations, and experience working in a fast-paced administrative or collections environment.

Key Responsibilities:

Handle inbound and outbound calls regarding account inquiries and payment resolution Assist customers with account discrepancies and provide solutions for outstanding balances Process payments, bills, and related financial documentation Maintain accurate records and update data in internal systems Respond to customer inquiries via phone and in person with professionalism and clarity Prepare reports and maintain organized documentation Balance simple account information and assist with cash handling as needed Perform general administrative duties such as handling correspondence and data entry

Qualifications:

High school diploma or GED required At least 6 months of experience in customer service, collections, billing, or related field Strong communication and problem-solving skills Basic math skills including addition, subtraction, and percentages Proficiency with computer systems and data entry Ability to manage multiple tasks and work efficiently under general supervision

Working Conditions:

Office environment with frequent customer interaction Combination of sitting, standing, and computer-based work May require handling multiple priorities and time-sensitive tasks

The Lee Group is driven by our purpose and passion - Aligning talent, Growing Businesses and Changing Lives! We are committed to connecting great people with great opportunities.

The Lee Group is an equal opportunity employer.