Temporary Interviewer in Madison, Wisconsin

Location

Madison, Wisconsin

Job Type

Full-time

Company

The QTI Group

Summary:

We're seeking a temporary Interviewer to join our client on the west side of Madison! Starting ASAP and expected to go through mid to late July. Hours are Monday-Friday 9:00am-5:000pm and pay is $20 per hour. In this role, you’ll support a specialized research study by conducting high‑quality survey calls and follow‑ups where accuracy, professionalism, and attention to detail directly impact the quality of data used for government decision‑making.

Responsibilities:

• Conduct outbound survey calls using provided scripts and contact lists

• Follow up via phone and email to reach the appropriate business contacts

• Complete surveys with a focus on quality conversations rather than call volume

• Accurately document responses, call history, and notes in data management systems

• Perform basic database lookups to verify contact information

• Manage time effectively and maintain accurate timekeeping

• Work independently while collaborating with a small on‑site project team

Qualifications:

• 1+ years of call center or outbound calling experience preferred

• Experience working from call lists and managing follow‑ups

• Strong verbal communication and interpersonal skills

• Excellent attention to detail and data accuracy

• Comfortable using multiple computer systems and learning new software

• Proficiency with Microsoft Outlook, Teams, and general computer use

• Ability to work independently with minimal supervision while asking questions when needed

#MMAS