HR Business Partner (San Francisco + NorCal Region)

Vaco by Highspring · San Francisco, California Full-time ·Posted 2026-04-15

Job Description

Key Role Requirements: * Travel: Must be willing and able to travel at least 30% of the time across the state of California. * 24/7 Operations Support: Must be comfortable supporting a 24/7 field operation, including occasional after-hours or off-shift work as business needs arise. * Metrics-Driven & Merit-Based: Must bring a proven ability to track, interpret, and deliver on key HR metrics (turnover, PT/FT, employment engagement survey analytics, learning/compliance) in a merit-driven culture. * Self-Starter: Must be highly motivated, proactive, and able to learn new systems and processes independently. Role Overview: * This is a 100% onsite position based in the San Francisco when not traveling, this is not a remote or hybrid position, the role includes 30% travel on average yearly with peak travel in the summer months. * Candidates must currently reside in or near San Francisco California. * Remote or relocation candidates will not be considered due to the urgency of this hiring need. * The HRBP will provide daily HR support and employee relations guidance to local managers and field operations teams in a high-volume, metric-driven environment. Key Responsibilities: * Serve as an internal business partner, delivering comprehensive HR programs, initiatives, and solutions to assigned field locations and functional areas across multiple territories/worksites. * Be a key member of the HR leadership team, providing both strategic and tactical support for a region covering up to 1000 employees across hourly workforce population including FT, PT. * Maintain a strong field presence: regularly visiting sites, building relationships, and acting as a first point of contact for HR matters, policy questions, and day-to-day support. * Manage and resolve a wide range of employee inquiries, including onboarding, benefits, FMLA, I-9s, employee relations, and investigations. * Ensure HR compliance with both legal requirements and company policies for all supported departments and sites. * Collaborate with management to define talent needs and implement HR programs and practices (e.g., organizational design, workforce planning, talent review, succession planning, talent acquisition, compensation management) that support location needs and company goals. * Facilitate leadership development, performance management, coaching, corrective actions, and employee recognition programs. * Analyze data and retention trends, proactively addressing issues to improve employee satisfaction and reduce turnover. * Lead or participate in the rollout of new HR platforms and initiatives, quickly adapting to evolving systems and tools. * Support the HR Director and contribute to broader people operations projects as needed. Qualifications & Experience: * Bachelor's degree is a Must-Have * Minimum of 5 years of progressive HR Generalist and/or HR Business Partner experience as a Strategic Leader, including measurable, metrics-driven impact in fast-paced, field-based operations. Strategic Business Leader, people management experience nice to have but not required. * Experience working with Unionized employee groups is a must-have * Travel Flexibility: Proven ability to travel 30% on an average yearly basis and work across multiple sites regionally with busy seasons at certain times of year. * Strong track record with HR analytics/metrics (turnover, PT/FT, employee survey, learning/compliance), and experience driving measurable business outcomes. * Demonstrated success supporting 24/7 operations and ability to flex to off-hours as required. * Experience supporting high-volume, field-based operations and hourly workforce populations (such as manufacturing, distribution/logistics, Hospitality or Retail) * Demonstrated success operating in organizations with multiple locations, complex schedules, and shifting priorities. * Extensive experience handling employee relations, investigations, conflict resolution, and policy interpretation. * Strong track record of partnering with management to drive engagement, retention, and business outcomes. * High comfort level with HR systems, data analysis, and reporting (prior experience with benefits, FMLA, onboarding, or similar platforms a plus). * Exceptional organizational, communication, and problem-solving skills. * Willingness and ability to travel regularly within the region is a must. * SHRM-CP, SHRM-SCP, or similar HR certification preferred. Ideal Candidate: * Enjoys working directly with employees in the field and is energized by building relationships at all levels. * Comfortable and willing to travel 30% across the state. * Thrives in 24/7 operations and can flex to occasional off-hours support. * Metrics-driven, results-focused, and operates well in a merit-based environment. * Self-starter with demonstrated initiative and independent problem-solving. * Thrives in high-volume, fast-paced settings and can pivot quickly between priorities. * Comfortable balancing urgency with empathy, and proactively seeks solutions to complex challenges. * Takes initiative, is self-sufficient, and adapts quickly to new systems or changes in direction. * Committed to supporting a positive workplace culture and driving real business outcomes. * This is a high-impact opportunity for a hands-on HR Strategic Business Partner who thrives in the field and understands the nuance of supporting large, dynamic workforces. If you're energized by aligning people strategy with operational execution, this could be your next move. Desired Skills and Experience Qualifications & Experience: * Bachelor's degree is a Must-Have * Minimum of 5 years of progressive HR Generalist and/or HR Business Partner experience as a Strategic Leader, including measurable, metrics-driven impact in fast-paced, field-based operations. Strategic Business Leader, people management experience nice to have but not required. * Experience working with Unionized employee groups * Travel Flexibility: Proven ability to travel 30% on an average yearly basis and work across multiple sites regionally with busy seasons at certain times of year. * Strong track record with HR analytics/metrics (turnover, PT/FT, employee survey, learning/compliance), and experience driving measurable business outcomes. * Demonstrated success supporting 24/7 operations and ability to flex to off-hours as required. * Experience supporting high-volume, field-based operations and hourly workforce populations (such as manufacturing, distribution/logistics, Hospitality or Retail) * Demonstrated success operating in organizations with multiple locations, complex schedules, and shifting priorities. * Extensive experience handling employee relations, investigations, conflict resolution, and policy interpretation. * Strong track record of partnering with management to drive engagement, retention, and business outcomes. * High comfort level with HR systems, data analysis, and reporting (prior experience with benefits, FMLA, onboarding, or similar platforms a plus). * Exceptional organizational, communication, and problem-solving skills. * Willingness and ability to travel regularly within the region is a must. * SHRM-CP, SHRM-SCP, or similar HR certification preferred. Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. • Virginia residents may access our state specific policies here. • Residents of all other states may access our policies here. • Canadian residents may access our policies in English here and in French here. • Residents of countries governed by GDPR and UK GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: · the individual's skill sets, experience and training; · licensure and certification requirements; · office location and other geographic considerations; and · other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).