Office Assistant / CSR in Birmingham, Alabama

Location

Birmingham, Alabama

Job Type

Full-time and Contractor

Company

Express Employment Professionals

DUTIES AND RESPONSIBILITIES Answer telephone Write up orders Enter orders into order processing system Follow up/resolve questions or problems with orders Maintain customer files Perform invoicing and credit card billing Maintain an orderly filing system for customer files Coordinate all educational seminars Coordinate all Alabama Society for Hospital Engineering conferences Inventory and order all office supplies

QUALIFICATION REQUIREMENTS High school diploma from an accredited institution Minimum of two years previous customer service, bookkeeping, and general office experience Previous training in computer basics

ESSENTIAL SKILLS Pleasant telephone voice Ability to answer questions or resolve issues quickly and correctly Good organizational skills Good typing skills Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook Ability to consistently meet deadlines Ability to learn Macola Accounting Software