Customer Experience Associate in Clive, Iowa
Location
Clive, Iowa
Job Type
Full-time
Company
Robert Half
Job Description
We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported.
Key Responsibilities • Manage inbound customer calls and emails with professionalism • Provide clear, accurate information and next-step guidance • De-escalate concerns while maintaining a positive customer experience • Meet quality, attendance, and performance expectations
Interested?
Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
Qualifications • Customer service or call center experience NEEDED • Excellent communication and problem-solving skills • Comfortable working on the phone for extended periods • Ability to remain calm and professional under pressure
Interested?
Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
You will be redirected to Robert Half Recruiters & Employment Agency's application page.