Scheduling Administrator in Portland, Oregon

Location

Portland, Oregon

Job Type

Full-time

Company

Bigfoot Staffing

BigFoot Staffing is partnering with a well-established service organization in Portland to find a Scheduler / Dispatcher who can keep operations running smoothly while delivering a strong customer experienc

.

This role is ideal for someone who thrives in a fast-paced, team-driven environment and enjoys being the central point of coordination between customers, technicians, and internal teams.

What You’ll Be Doing:

Be the First Point of Contact:

Manage inbound and outbound communication via phone, email, and chat—gathering key details and ensuring customers are set up for success from the start.

Keep the Schedule Moving:

Coordinate and assign service calls based on technician availability, skillsets, and service needs—keeping the dispatch board full and efficient.

Build and Maintain the Pipeline:

Proactively identify scheduling opportunities, fill gaps, and support consistent workflow across the team.

Connect Teams and Information:

Act as the link between customers, technicians, and internal staff—ensuring clear communication and accurate handoffs.

Stay Organized and Accurate:

Document all interactions and service details across scheduling and CRM systems (Asana, Salesforce, Building Reports, Inspect Point).

Solve Problems in Real Time:

Address scheduling conflicts, customer concerns, and last-minute changes with a solution-oriented mindset.

What We’re Looking For: • 1–2+ years of experience in customer service, scheduling, or administrative support • Experience in service, construction, or dispatch-driven environments preferred • Strong communication and problem-solving skills • Ability to manage multiple priorities in a fast-paced setting • Comfortable working across multiple systems and platforms • Detail-oriented with strong follow-through

Compensation & Benefits: • Pay: $24–$29/hr DOE • Medical benefits and Paid Leave Oregon • Retirement plan options (OregonSaves) • Stable, team-oriented work environment

This is a great opportunity to step into a role where you’re not just scheduling—you’re keeping the operation moving and the customer experience strong. You’ll play a key role in how the team performs day-to-day.

By applying for this job, you consent to being contacted by BigFoot Staffing representatives about job opportunities via text messaging. Standard messaging rates may apply. You may opt-out at any time by replying 'STOP' to any message received.

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