Workforce Operations Manager in College Station, Texas

Location

College Station, Texas

Job Type

Full-time

Company

Texas A&M University Health Science Center

Job TitleWorkforce Operations Manager Agency Texas A&M University Health Science Center Department University Health Services Proposed Minimum Salary$4,617.67 monthly Job LocationCollege Station, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.    Who we are As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. What we want The Workforce Operations Manager provides leadership for full-time internal staffing and retention functions across University Health Services, spanning medical, counseling, prevention, initiatives, and operational units. This position advances departmental goals through oversight of internal hiring procedures, staffing‑related budget activities, onboarding and offboarding workflows, first‑year employee engagement, and a peer mentor program. Additionally, the role supports strategic attraction and retention initiatives, collaborates closely with HROE and unit directors, and ensures a consistent, positive employee experience from recruitment through separation. What you need to know Salary: Starting at $55,412/annually Location/Schedule: College Station, TX/Full-Time; This position may rarely require work beyond normal office hours and/or work on weekends. Apply! Submitting a cover letter, CV/Resume to assist us with the review process. You may upload these documents on the application under CV/Resume.  Required Education and Experience Bachelor’s degree in applicable field or equivalent combination of education and experience. Five years of personnel, operations, administration, or related experience. Preferred Qualifications Bachelor’s degree in the areas of psychology/social work, health administration, business administration, human resources, or applicable field Three years of college health administration experience Experience with retention and employee engagement efforts Experience with hiring-support processes including scheduling interviews and candidate travel logistics Experience with onboarding processes including scheduling orientation appointments in a busy and highly demanding system Experience with offboarding experiences including small event planning Experience using data analytics to drive decision-making Demonstrated relationship-building experience Database management experience Responsibilities Administration - Workforce Operations Guides the development and refinement of role descriptions by partnering with department service unit team leaders to capture operational needs and expectations. Manages internal communication and approval workflows to secure director authorization for newly established roles. Coordinates and oversees the logistics of meetings and interviews, ensuring a smooth and timely evaluation process for prospective team members. Oversees travel arrangements and schedules for visiting candidates to support a seamless onsite experience. Works with departmental and financial teams to coordinate discussions around compensation packages, ensuring alignment with established department budget parameters. Prepares and submits required documentation to central administrative offices on behalf of department leaders. Coordinates and schedules department orientation meetings for electronic health record training, FERPA treatment records, HIPAA, and other accreditation health training requirements to ensure new employees receive timely and comprehensive introductions to departmental processes and expectations. Coordinates departure activities for exiting team members including scheduling final tasks, removing staff from electronic health records and other PII protected software, and organizing farewell gatherings. Maintains tracking of individuals progressing from initial selection through orientation to ensure consistent workflow management. Supervision, Leadership, & Coordination Builds meaningful connections with incoming department staff through intentional and ongoing relationship‑building throughout their first year. Provides supervision and oversight to assigned staff members and/or designated staffing processes to ensure consistency and operational effectiveness. Serves as the primary liaison to HROE regarding departmental staffing needs, priorities, and long‑term workforce goals. Oversees purchasing and contributes to budget planning related to staffing resources and operational needs. Coordinates with the facilities unit director to secure appropriate office space for incoming employees and evolving departmental functions. Attends department Leadership team functions to coordinate, update, and develop staffing goals collaboratively. Coordinates USCIS Tracker hiring process for visa-eligible employees. Liaises between HROE and Immigration Affairs. Retention & Strategy Operations Assists the strategic initiatives director in developing and implementing strategies to enhance staff recruitment and retention across the department. Develops and monitors progress toward executive leadership priorities through high‑level work plans, schedules, and budget oversight. Contributes to the creation and execution of departmental retention goals to support a stable, engaged, and high‑performing workforce. Identifies and analyzes staffing and retention metrics to assess program effectiveness to drive continuous improvement as a standard operational practice. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  12-15 days of annual paid holidays   Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  Automatic enrollment in the Teacher Retirement System of Texas   Health and Wellness: Free exercise programs and release time  Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   Educational release time and tuition assistance for completing a degree while a Texas A&M employee  Living Well, a program at Texas A&M that has been built by employees, for employees  Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.