Program Manager in Wilmington, Delaware

Location

Wilmington, Delaware

Job Type

Full-time

Salary

$70,000 – $75,000/yr

Company

AppleOne

Program Manager – Housing & Community Services Locations: Philadelphia, PA and Wilmington, DE Type: Direct Hire (Full-Time) Schedule: Monday–Friday, 8:30 AM – 4:30 PM (onsite) Compensation: $70,000 – $75,000 base salary (up to $80,000 for exceptional candidates)

Our client, a respected nonprofit organization serving veterans, is seeking experienced Program Managers for two key leadership opportunities — one in Philadelphia, PA and one in Wilmington, DE.

These impactful roles are ideal for mission-driven leaders who excel in high-volume human services environments. You will oversee a team of 10–12 staff members while ensuring high-quality housing and supportive services for approximately 80 participants per day.

Position Overview As a Program Manager, you will provide strategic leadership and day-to-day operational oversight for programs supporting veterans and individuals experiencing housing instability. You will lead housing placement and retention efforts, develop individualized service plans, manage program performance, and build strong community partnerships — all while supervising and developing a multidisciplinary team.

Key Responsibilities Provide strong leadership and operational management to ensure consistent, high-quality service delivery Directly supervise, train, mentor, and evaluate a team of 10–12 staff (including Case Managers, Housing Coordinators, Intake Specialists, and Employment Specialists) Oversee housing placement, retention, and supportive services using a housing-first approach Lead the development and monitoring of Individual Service Plans with a primary focus on housing stability Manage program budgets, track expenditures, and maintain strong fiscal accountability Ensure compliance with all funding requirements, regulations, and internal policies Monitor program outcomes, performance metrics, and data quality; support reporting needs Cultivate and maintain collaborative relationships with housing providers, employers, service agencies, and community stakeholders Represent the program in community meetings, events, and collaborative initiatives Drive continuous improvement in policies, procedures, and service quality

Qualifications Bachelor’s degree in Social Work, Human Services, Business, or a related field (equivalent experience strongly considered) Minimum 5 years of progressive experience in nonprofit or community-based human services At least 2–3 years of direct staff supervision and program management experience Strong background in housing services, homelessness support, or veteran services preferred Knowledge of employment/workforce development services is a plus (especially for the Wilmington role) Excellent leadership, communication, problem-solving, and organizational skills Proven ability to thrive in a fast-paced, high-volume environment Valid driver’s license and willingness to travel locally

What Our Client Offers Competitive salary with flexibility for standout candidates Stable Monday–Friday daytime schedule Meaningful work supporting veterans and vulnerable populations Opportunity to make a direct impact on housing stability and client outcomes

If you are a compassionate, results-oriented leader with a passion for housing services and team development, we encourage you to apply.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.