Multimedia Technical Support in Miami, Florida

Location

Miami, Florida

Job Type

Full-time

Company

CAREERXCHANGE, Inc.

Job Title: Multimedia Technical Support Specialist

Location: Miami, FL (Downtown)

Job Type: Full-Time

Industry: Professional Services / Legal

About the Opportunity

A well-established and growing professional services firm is seeking a Multimedia Technical Support Specialist to join its Miami office. This role is ideal for a creative and technically skilled professional who thrives in a fast-paced environment and enjoys supporting high-impact presentations, including litigation and client-facing events.

Key Responsibilities

• Provide courtroom (“hot seat”) support during trials, arbitrations, mediations, hearings, and client meetings

• Create and design graphics and presentations (charts, floor plans, site plans) using PowerPoint and Adobe tools

• Set up, test, and support AV equipment and presentation software in conference rooms, courtrooms, off-site locations, and virtual environments

• Configure, manage, and maintain video conferencing platforms and AV systems

• Record, edit, and produce video content, including clips and DVD materials with menus and labels

• Convert and format images, documents, and multimedia files as needed

• Develop interactive multimedia training materials

• Evaluate and recommend trial presentation software, AV tools, and design enhancements

• Stay current on litigation technology and AV trends

• Collaborate with IT staff to troubleshoot issues and support firm-wide initiatives

Required Skills & Qualifications

• Strong troubleshooting skills for hardware, software, and AV systems

• Excellent organizational and multitasking abilities in a fast-paced environment

• Strong communication and customer service skills with the ability to support all levels of staff

• Ability to work independently and under pressure with multiple deadlines

• Flexible schedule with willingness to travel and work overtime, including weekends when needed

• Ability to lift up to 65 lbs (equipment setup and transport)

Technical Experience (3–4+ Years Preferred)

• Adobe Creative Suite (Photoshop) – advanced proficiency required

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Trial presentation software (TrialDirector, OnCue)

• Multimedia formats and audio/video editing tools

• Video conferencing platforms (Zoom, WebEx, Microsoft Teams, Skype)

• AV equipment setup and support

Nice to Have:

• iManage / FileSite experience

• Experience in a legal or professional services environment

Education

• Associate’s or technical degree in Computer Science, Audio Visual, or related field preferred

What We Offer

• Competitive compensation

• Comprehensive benefits package

• Opportunity to work on high-visibility projects

• Collaborative and professional work environment

• Career growth potential

How to Apply

If you’re interested, please submit your updated resume along with your salary expectations.

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