Customer Service Dispatcher in Azusa, California

Location

Azusa, California

Job Type

Full-time

Salary

$26 – $27/hr

Company

Glendora Employment Agency, Inc.

Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in connecting local employers with local talent. We are currently seeking a Customer Service Administrator/Dispatcher for a roofing company in Azusa.

JOB DESCRIPTION:

Duties for this position include, but are not limited to:

• Handle inbound customer calls and inquiries.

• Create, update, and track work orders.

• Process jobs from start to completion.

• Prepare and maintain project documentation.

• Manage billing and invoicing processes.

• Resolve customer issues in a timely manner.

• Coordinate with internal departments and field teams.

• Process employee timesheets and support payroll tasks.

• Prepare customer proposals and estimates.

• Conduct follow-up calls to ensure satisfaction.

• Maintain accurate records and data entry.

• Support daily administrative operations.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:

• Must be fluent in Spanish.

• At least three years of administrative and customer service experience required.

• Experience in a construction or service-based environment preferred.

• Able to work overtime and weekends if needed.

• Strong communication and customer service skills.

• Excellent attention to detail and accuracy.

• Ability to multitask in a fast-paced environment.

• Strong organizational and time management skills.

• Proficient in Microsoft Outlook, Excel, and Word.

• Previous customer service or administrative experience.

• Reliable and able to meet deadlines.

Position Type: Temp-to-Hire

Schedule: Monday – Friday from 6:30am – 3:30pmPay Rate: $26 – $27/Hour (Depending on experience)

Pay Rate: $26-$27/Hour (Depending on experience)

Pay: $26.00 - $27.00 per hour

Application Question(s):

• Are you currently working?

• Are you fluent in Spanish?

• Do you have any previous service dispatching experience?

• Why are you interested in this position?

Work Location: In person