Bank Branch Operations Support Specialist I / II / III

This Branch Operations Support Specialist (Level I, II, or III) role supports branch staff with operational questions, resolves issues, and ensures compliance with bank policies and procedures. Responsibilities • Provide day-to-day support to branch personnel on transactions, accounts, and procedures • Resolve operational issues and act as a point of escalation for branch teams • Research discrepancies and assist with reconciliations and reporting • Ensure compliance with banking regulations and internal policies • Assist with process improvements and identify operational efficiencies • Support training and guidance on systems, procedures, and best practices Qualifications • Level I: 2–3 years of branch operations experience • Level II: 3–5 years of branch operations experience • Level III: 5+ years of branch operations experience • Strong knowledge of banking products, account servicing, and branch operations • Proficiency in Microsoft Office (Word, Excel, Outlook) • Strong problem-solving skills and attention to detail • Excellent communication and ability to work cross-functionally Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.