Sales Operations Specialist in San Diego, California

Location

San Diego, California

Job Type

Full-time

Salary

$75,000 – $80,000/yr

Company

Boutique Recruiting

Position Title: Sales Operations Specialist

The Sales Operations Specialist plays a critical role in supporting sales execution and collaborating closely with the sales engineering team. This position demands versatility, strong communication, and exceptional organizational skills. The successful candidate will facilitate interactions among key stakeholders, including sales, operations, and engineering teams, to ensure daily tasks are accomplished efficiently. A thorough understanding of the company's products and offerings is essential, along with the ability to manage customer inquiries and bills of materials. Delivering outstanding customer service is vital to maintaining the company's strong reputation in the industry.

Salary Range: $75,000 - $80,000 / Year DOE

Sales Operations Specialist Responsibilities: • Provide support to assigned Sales Engineers by processing orders, providing quotes, and responding to customer requests for sales documentation as needed • Act as the primary partner to assigned Sales Engineers in all sales operations and custom production functions • Utilize Salesforce.com for task assignments, lead management, and project support requests • Leverage NetSuite for order entry, inventory management, and customer profile updates • Manage custom production quoting, estimating, and project planning • Create and maintain comprehensive project plans, adjusting as needed • Keep stakeholders informed on delivery schedules and production variances • Escalate project conflicts to management as necessary • Coordinate large fulfillments and necessary documentation for shipments • Answer and delegate inbound phone calls, vetting new inquiries • Become proficient in basic lighting and electrical engineering principles • Quickly respond to email requests to ensure customer satisfaction • Remain organized and efficiently transition between tasks

Sales Operations Specialist Requirements: • 3+ years of operations or sales support experience with a focus on attention to detail and customer satisfaction • Bachelor's degree is required • Proficiency in Salesforce, NetSuite, Microsoft 365, and SharePoint • Experience in a business-to-business industry and multi-stakeholder environment • Self-starter with a positive attitude and ability to meet daily deadlines • Detail-oriented, organized, and accurate • Excellent communication skills, both written and oral • Ability to engage and build relationships with key decision makers • Previous experience with NetSuite, Salesforce, and SharePoint is preferred • Experience in the business-to-business industry where physical products are manufactured or delivered on a timeline is preferred • Background in retail fixture manufacturing, entertainment fixture market, or construction and building distribution companies is preferred

Benefits: • Employer covers 50% of medical premiums for employees and dependents • 401K plan with automatic enrollment and employer matching • Paid time off increasing with tenure • Tuition reimbursement for continuing education up to $500 annually • Dog-friendly workplace with vaccination requirements

If you are a Sales Operations Specialist looking to take the next step in your career, apply now! #LI-MC1