Job Title: Document Control Specialist
Reports To: Sr. Kitchen Group General Manager
Department: WCD Quality Assurance
FLSA Status: Exempt
Salary Range: $70,000 – $80,000 annually
Position Summary
The Kitchen Document Control Specialist is responsible for developing, implementing, and maintaining document control systems within Ready-to-Eat (RTE) food manufacturing operations. This role ensures that all quality, food safety, and regulatory documentation remains accurate, current, and compliant with company standards and applicable regulatory requirements.
This position plays a key role in supporting comprehensive food safety programs and serves as a primary point of contact during internal audits, third-party audits, customer audits, and regulatory inspections.
Essential Duties and Responsibilities Document Control & Compliance
• Develop, implement, and maintain the company’s document control system, including policies, procedures, SOPs, forms, and work instructions.
• Ensure all documents are reviewed, approved, issued, revised, and archived according to company and regulatory standards.
• Maintain strict version control and prevent the use of obsolete documentation.
• Track document changes and maintain detailed revision histories.
• Ensure documentation complies with applicable standards, including SQF, BRCGS, HACCP, FSMA, FDA, and USDA requirements.
• Manage proper record retention and disposal in accordance with legal and regulatory timelines.
• Maintain organized physical and electronic filing systems for certifications, logs, and compliance documentation.
• Verify completeness and accuracy of production, quality, and food safety records.
Audit & Regulatory Support
• Support internal audits, third-party audits, customer audits, and regulatory inspections.
• Retrieve, organize, and present required documentation during audits.
• Maintain continuous third-party audit readiness.
• Serve as point of contact for regulatory agencies, including FDA, USDA, State, County, and City Health Inspectors.
• Assure compliance with Minimum Vendor GMP and Food Safety Requirements.
Training & Communication
• Distribute controlled documents to relevant departments.
• Ensure employees are trained on updated procedures and revisions.
• Assist in developing and maintaining document control training materials.
• Communicate policy and procedure changes in a timely and effective manner.
Continuous Improvement & Investigations
• Conduct internal audits of Kitchen operations.
• Investigate customer store complaints in a timely manner and maintain proper documentation.
• Participate in system reviews to identify process improvement opportunities.
• Recommend enhancements to document control procedures to support evolving regulatory and operational needs.
• Perform other duties as assigned.
Education and Experience
• Associate or Bachelor’s degree in Food Science, Quality Assurance, Business Administration, or related field preferred.
• 2–4 years of document control experience, preferably in food manufacturing or another regulated industry.
• Working knowledge of SQF, BRCGS, HACCP, FSMA, FDA, and USDA regulations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities under tight deadlines.
Technical & Computer Skills
• Strong proficiency in Microsoft Office Suite (Excel required).
• Experience with document control systems preferred.
• SAP experience preferred.
• WMS/Gold system literacy required.
Reasoning & Interpersonal Skills
• Excellent written and verbal communication skills.
• Ability to interact effectively with all levels of management.
• Capable of working independently while managing confidential documentation.
• Ability to support and collaborate within a diverse workforce.
Additional Requirements
• Maintain compliance with GMP, food safety, and vendor requirements.
• Support ongoing audit readiness and regulatory compliance initiatives.
• Ensure documentation supports operational excellence and regulatory standards.
#PALM-1
Physical Requirements & Working Conditions
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance
Application Question(s):
• Do you have at least 2 years of document control experience in food manufacturing or another regulated industry?
• Do you have working knowledge of food safety regulations and standards such as SQF, BRCGS, HACCP, FSMA, FDA, or USDA requirements?
• Have you supported internal, third-party, or regulatory audits in a manufacturing environment?
Work Location: In person